A new person can receive many digital tools and not know which one to use for a task. Insertion should link applications, activities, and care modalities. The availability of an account is an initial step; the ability to work requires relevant information and concrete evidence.
I propose that we start with the tasks actually assigned. For each one it is necessary to understand where to find the information and how to recognize the correct result. Accesses must follow the appropriate permissions to the role, avoiding an indistinct distribution of permissions only to simplify the start-up.
Let's imagine a person having to update a customer request. A full example can show which document to use and when to alert your colleague. A list of applications, alone, leaves the relationship between tools and process open.
The verification should observe real work and pick up the difficulties encountered. Instructions should be corrected when unclear passages emerge. A useful digital insertion allows the person to act with autonomy proportionate to the task and to know who to turn to when he encounters an exception.