A young man asks a chatbot for a decision on an important difficulty. I propose to distinguish general information, organisation of questions and competent personal assessment.
In the example, the system helps prepare points to discuss with a teacher or professional. He doesn't know every element of the situation.
For health, legal, or safety issues, automatic conversation should not be treated as a definitive authorization to act. Knowing when to change interlocutor is a competence of use.